4-Star Mercure Manchester Hotel Hiring Food and Beverage Supervisor | Rochdale | Permanent Full-Time Hospitality Career
Are you an experienced Food and Beverage Supervisor searching for a permanent hospitality management role in the United Kingdom? The prestigious 4-star Mercure Manchester Norton Grange Hotel and Spa is actively recruiting a talented F&B Supervisor ready to lead service excellence across one of Greater Manchester’s most beautiful hotel properties.
About Mercure Manchester Norton Grange Hotel and Spa
Nestled in tranquil countryside within its own stunning landscaped grounds, the Mercure Manchester Norton Grange Hotel and Spa delivers a truly exceptional guest experience just 8 miles from Manchester City Centre.
Property Highlights:
- 81 contemporary guest rooms featuring wireless internet and satellite TV
- Newly refurbished Pickwick Bar and Restaurant — elegant dining destination
- Full spa facility including indoor heated pool, fitness room, and massage treatments
- Function rooms accommodating up to 200 guests for events and conferences
- Part of the globally recognised Mercure / Accor Hotels brand family
- Located in Rochdale OL11 2XZ, Greater Manchester
Position Details: Food and Beverage Supervisor
Job Title: Food & Beverage Supervisor
Company: Mercure Manchester Norton Grange Hotel & Spa
Industry: Hospitality | Hotel Food & Beverage | Restaurant Management
Job Type: Full-Time | Permanent
Location: Rochdale, OL11 2XZ — In Person (on-site required)
Reporting To: Food & Beverage Manager / Duty Manager
Responsible For: All Food & Beverage Personnel
Experience Required: Minimum 1 year supervisory experience (same or similar role)
Work Authorisation: United Kingdom only
Shifts Available: 8-hour | 10-hour | 12-hour rotating shifts
Career Level: Supervisory | Junior Management
Role Overview: Food and Beverage Supervisor
As Food and Beverage Supervisor at Mercure Manchester Norton Grange, you’ll play a genuinely pivotal leadership role within one of Greater Manchester’s finest 4-star hotel properties. You’ll oversee daily F&B operations, lead and develop your team, maintain exceptional service standards, and deputise for the F&B Manager when required.
This is an outstanding opportunity for an ambitious hospitality professional ready to take genuine ownership of a high-quality food and beverage operation within a prestigious international hotel brand.
Key Responsibilities
Operational Leadership:
Ensure the smooth, efficient running of all Food & Beverage operations across the hotel — including the Pickwick Bar and Restaurant, function events, and in-room dining services — consistently delivering exceptional guest experiences.
Team Training and Development:
Actively assist with training, developing, and continuously supporting all F&B team members, fostering a high-performance culture that drives service improvement and staff career progression.
Bar and Restaurant Management:
Assist with the smooth daily running of bar operations, actively promoting food and liquor sales throughout the hotel to maximise revenue performance.
Service Standards Excellence:
Set, maintain, and continuously improve high standards of food service delivery — ensuring every guest interaction reflects the quality expected of a 4-star Mercure property.
Recruitment Support:
Assist senior management with the recruitment, selection, and placement of new employees across all Food & Beverage departments.
Guest Relations:
Handle guest complaints professionally and empathetically, following through to resolution to ensure complete guest satisfaction and loyalty.
Health, Safety and Compliance:
Maintain full working knowledge of fire precautions, Health & Safety regulations, First Aid procedures, COSHH requirements, and Food Hygiene legislation — ensuring complete departmental compliance at all times.
Hygiene and Cleanliness:
Ensure all Food & Beverage areas remain consistently clean and hygienic, enabling the hotel to achieve outstanding results during Environmental Health inspections.
Management Support:
Deputise confidently in the absence of the F&B Manager, supporting other Heads of Department with appraisals, statutory training compliance, and operational management tasks.
Maintenance Reporting:
Proactively report and act upon maintenance faults identified throughout the hotel, ensuring the property remains in excellent condition for guests and team members.
Essential Requirements
- Minimum 1 year supervisory experience in a Food & Beverage or similar hospitality role
- Comprehensive knowledge of Food Hygiene Regulations and Health & Safety compliance
- Strong team leadership and staff development capabilities
- Excellent guest relations and complaint resolution skills
- Reliable commute to or relocation to Rochdale OL11 2XZ before starting
- Full UK work authorisation — United Kingdom eligibility required
- Flexibility to work 8, 10, and 12-hour rotating shifts
Why Join Mercure Manchester Norton Grange
Brand Prestige:
Work within the internationally acclaimed Mercure / Accor Hotels global brand, gaining experience and credentials valued across the worldwide hospitality industry.
Beautiful Working Environment:
Enjoy working within a stunning countryside hotel setting featuring elegant dining facilities, a full spa, and exceptional event spaces — a genuinely inspiring workplace.
Career Progression:
The Mercure brand and wider Accor Group provide clear pathways toward F&B Manager, Duty Manager, and Hotel Operations Management positions for high-performing supervisors.
Varied and Rewarding Role:
No two days are identical — manage restaurant service, bar operations, private events, and spa dining while developing a versatile, highly transferable hospitality management skill set.
Job Type: Full-Time | Permanent | In-Person
Classification: Food & Beverage Supervisor | Hospitality Team Leader
Industry: Hotel & Hospitality | Food Service Management | Luxury Accommodation
Location: Rochdale, Greater Manchester OL11 2XZ
Shifts: 8-hour | 10-hour | 12-hour rotating schedules
Experience Required: 1 year minimum supervisory experience
